Novartis Patient Support™
Personalized support that can help you start, stay, and save on treatment
Once you’ve been prescribed SCEMBLIX, you or your loved one can sign up for Novartis Patient Support. It’s a comprehensive program with a dedicated team in your corner.
What does personalized support mean?
You’ll have a dedicated team member with Novartis Patient Support. They’ll reach out from the start and get to know you. When you have questions, you can talk to them directly.
Ready to sign up?
Sign up now
Don’t go it alone
Count on personalized assistance at every step. You’ll get help with:
Once your health care provider has filed the paperwork with your insurance, Novartis Patient Support can help with the rest.
Financial Support
How can I save on SCEMBLIX?
Cost shouldn’t be a barrier between you and the treatment you need. Your support will be based on your unique financial situation. This will include things like your prescription and insurance coverage. Novartis Patient Support offers options to help you afford your treatment.
What is Co-Pay Plus?
Your Co-Pay Plus offer may help you pay for your SCEMBLIX including refills. The Co-Pay Plus offer is not health insurance but can help cover out-of-pocket expenses related to your prescription.
For more details on Co-Pay Plus, download the Co-Pay Plus brochure.
3 ways to get started with Co-Pay Plus
Once your health care provider prescribes you SCEMBLIX:
*Limitations apply. Valid only for those with private insurance. The Program includes the Co-Pay Plus offer, Plus Card (if applicable), and Rebate, with a combined annual limit up to $15,000. Patient is responsible for any costs once limit is reached in a calendar year. Program not valid (i) under Medicare, Medicaid, TRICARE, VA, DoD, or any other federal or state health care program, (ii) where patient is not using insurance coverage at all, (iii) where the patient’s insurance plan reimburses for the entire cost of the drug, or (iv) where product is not covered by patient’s insurance. The value of this program is exclusively for the benefit of patients and is intended to be credited towards patient out-of-pocket obligations and maximums, including applicable co-payments, coinsurance, and deductibles. Program is not valid where prohibited by law. Patient may not seek reimbursement for the value received from this program from other parties, including any health insurance program or plan, flexible spending account, or health care savings account. Patient is responsible for complying with any applicable limitations and requirements of their health plan related to the use of the Program. Valid only in the United States and Puerto Rico. This Program is not health insurance. Program may not be combined with any third-party rebate, coupon, or offer. Proof of purchase may be required. Novartis reserves the right to rescind, revoke, or amend the Program and discontinue support at any time without notice.
30-day Free Trial Offer for SCEMBLIX†
Your Free Trial Offer for SCEMBLIX is good for a 30-day supply of your medication at no cost to you. This offer is available to all with a valid prescription‡—regardless of insurance. For one-time use only.
†No purchase required. This free trial is not health insurance. Void where prohibited by law. Valid only in the US and Puerto Rico. Claims shall not be submitted to any public or private third-party payer or any federal or state health care program for reimbursement. Novartis Pharmaceuticals Corporation reserves the right to rescind, revoke, or amend this offer without notice. Additional limitations apply. See full Terms & Conditions for details.
‡Confirm your specialty pharmacy accepts this offer before filling your prescription.
What if I don’t have insurance?
There may be options available to you
If you’re experiencing financial hardship and/or have no third-party insurance coverage, we can help. Charitable organizations like Novartis Patient Assistance Foundation (NPAF) may help provide access to medications.
To be eligible for NPAF, you must:
Be a United States resident
Meet certain income requirements
Have limited or no prescription coverage
Visit PAP.Novartis.com for a complete list of medications and income requirements. Get answers to your questions at 1-800-277-2254.
Insurance Support
How can my Novartis Patient Support team help me navigate insurance coverage?
Getting you the medication you need is our number one priority. Novartis Patient Support is here to help. You’ll work with an experienced team member who can:
Ongoing Support
What if I need ongoing support after starting my treatment?
Once you’ve started treatment, your Novartis Patient Support team will be there for you as long as you want them.
Live, one-on-one support is just a phone call away for:
Guidance on your health plan coverage process
Options for saving on your prescription
Setting up your routine and getting more help with SCEMBLIX
Educational resources about SCEMBLIX and living with Ph+ CML in CP and Ph+ CML in CP with the T315I mutation
A welcome kit to help you start on SCEMBLIX
Your choice of texts, calls, and emails to keep you connected to ongoing support
Novartis Patient Support doesn’t replace medical guidance from your health care provider. Our goal is to help you feel informed about your treatment from day one.
How do I sign up for Novartis Patient Support?
There are 3 ways to get started. Once your health care provider prescribes SCEMBLIX, you can:
Have questions?
Call Novartis Patient Support at 866-433-8000, Monday-Friday,
8:00 AM to 8:00 PM ET, excluding holidays.
Considering talking with your doctor about SCEMBLIX?
Sign up for information about the medication and your condition from SCEMBLIX Connex.